A 650 mile move from Oxfordshire to the North West Highlands of Scotland.
From our initial enquiry both Melissa and Claire were so helpful – even when I rang in a panic to say I thought we’d severely underestimated our amount of belongings, they were calm, reassuring and professional. We re-evaluated our requirements quite significantly but nothing was too much trouble.
Just before our planned move date we had a two week delay due to someone ‘down the chain’ – if we’d cancelled our removal slot we couldn’t have moved until January due to the Christmas break and our whole chain could have fallen apart at the last minute. After another panicky phone call to Scottish Removals, Claire and Melissa sorted everything out so that we could put everything into their storage facilities so that we could keep our removal date.
This did, obviously, incur extra charges but was so worth it and thanks to a combined effort of everyone involved, we were into our new home on time for Christmas. The removal guys themselves were brilliant – both during the initial move from Oxfordshire to the Scottish Removals storage facility on The Isle Of Skye, and then for part two, from base to our new home. The team arrived early both times and worked continuously to get everything in place as quickly and carefully as possible.
I wouldn’t hesitate to recommend Scottish Removals to anyone – they helped to make an incredibly stressful move as smooth as possible – in fact they were the only ones involved in the whole epic relocation that didn’t cause any hold ups or problems! Thank you – we truly appreciate your professionalism, help and calming words when it sometimes felt that everything was falling apart! A truly great team.
Mr & Mrs Brunwin